Shipping and Returns

As a small business owner, shipping and logistics is the part that causes the most headache! I am trying to include as many countries as I could manage, starting with ones where our past customers are based. Currently, we ship to the following regions, with the best rates we could find.

Please note that Yunotme is not responsible for any VAT or Customs Tax that may occur upon delivery and these fees are not refundable. For regions marked *, you get free shipping above orders of US$130 /HK$1,000!

If your region is not listed below or if you have any questions, please email hello.yunotme@gmail.com.

Australia*
Austria*
Belgium*
Canada
Denmark*
France*
Germany*
Hong Kong*
Indonesia*
Ireland
Italy
Japan
Kuwait
Malaysia*
Mexico
Monaco
New Zealand
Norway*
Phillipines*
Romania
Russia
Singapore*
South Korea
Spain*
Sweden*
Switzerland*
Taiwan*
Thailand*
UAE
United Kingdom*
United States* 

Return Policy

Boo hoo sorry it didn't work out! If you’re not completely happy with your item you can return or exchange any unworn, unwashed, eligible items, or defective merchandise within 14 days of delivery. 

Returned merchandise must include the original packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. We reserve the right to charge fees associated with restocking or processing.

Your return must be approved before shipping. Please email hello.yunotme@gmail.com and state your order number, item(s) you wish to return and reason for return. Items returned without the proper Return Authorization form will not be accepted.

Upon receipt of your return your refund will be processed as soon as possible,  but please allow 5 - 10 business days for your credit to be issued.

Please note that all personalized items are considered final sale and are not eligible for return or exchange.

Please note that any shipping and/ or duties charges are not refundable.

Please note that Yunotme is not responsible for return shipping fees.

How to return your item(s)

Your return must be approved before shipping. Please email hello.yunotme@gmail.com and state your order number, item(s) you wish to return and reason for return. Items returned without the proper Return Authorization form will not be accepted.

Please note that Yunotme is not responsible for return shipping fees.